A first chauffeured ride raises small questions people are often too polite to ask. Here are the answers.

Where should I sit?

Most passengers sit in the back, behind the front passenger seat, which leaves the most legroom and the easiest exit at the curb. Sit wherever you are comfortable.

Should I carry my own bags?

No. Leave them by the door or the trunk; the chauffeur loads them.

Will the chauffeur wait for me?

On an hourly booking, yes, nearby, until you are ready. On a single trip, tell us the return time and we book it.

Can I ask for the temperature, music or a quick stop?

Yes. That is part of the job.

Do I tip the chauffeur?

Gratuity is not included in our quotes; 15 to 20 percent of the fare is typical.

What about children?

Child and booster seats are available on request. Ask when you book so they are fitted before pickup.

What if my plans change?

Changes need at least 6 hours’ notice. Local trips can be cancelled up to 24 hours before pickup.

What if I cannot find the car?

Call 215 960 1777 straight away and stay where you are; leaving the pickup point can be treated as a no-show under our cancellation policy.

More on what a chauffeur does: private chauffeur service.

Frequently asked questions

Should I talk to the chauffeur?

Chat or stay quiet, whichever you prefer. A good chauffeur follows your lead.

Can I eat or drink in the car?

Ask our team when you book about the vehicle you have chosen.

What if I am running late?

Call our team on 215 939 3111 so the chauffeur knows.

Who do I call if something changes on the day?

Our team on 215 939 3111, at any hour.